Frequently Asked Questions


1. What products do you offer?

We stock premium boxing and fitness gear including but not limited to gloves, wraps, punching bags, protective equipment, training accessories, and apparel. Whether you train at home, in the gym, or competitively—we have the gear to support your goals.

2. Do you have items for beginners as well as pros?

Absolutely! Our products are designed for all experience levels—from those just starting out to advanced athletes. You can find entry-level gear with great value, as well as high-performance items built for competition.

3. How do I choose the right boxing gloves, groin protector or headguard?

Sizes are based on a number of factors:

  • Weight / Size (8oz-16oz or S-L)

  • Purpose (bag work, sparring, fitness)

  • Fit and comfort (material, wrist support, hip, check and chin protection)

Check the size guide on each product page. If you’re unsure, feel free to reach out to us with your body weight and training style—we’ll help you pick the right pair.

4. Do you ship internationally? / Where do you ship to?

Yes, we offer international shipping to select countries. At checkout, you’ll see the available shipping options and rates for your location. If your country doesn’t appear, let us know—we might be able to arrange shipping manually.

5. How long does shipping take?

  • Order Processing: 1–2 business days

  • Domestic Shipping (within the U.S.): Generally 3–7 business days

  • International Shipping: Usually 7–21 business days (depending on customs, local delivery, etc.)

Once your order ships, you’ll get a tracking number so you can monitor its progress.

6. How much does shipping cost?

Shipping rates depend on your location, order weight, and the shipping method you choose at checkout. We may offer free shipping on orders above a certain threshold—check our “Shipping Policy” or look for promotional offers.

7. What is your returns & exchange policy?

We want you to be satisfied with your purchase. You may return or exchange most items within 30 days of receiving your order, provided:

  • The item is in new, unused condition

  • It’s in its original packaging

  • All tags and accessories are intact

To start a return or exchange, contact us at support@powrboxboxing.com with your order number and reason for return. We’ll guide you through the process.

8. Do I pay for return shipping?

Yes, unless the item is defective or we shipped the wrong product. We recommend using a trackable shipping method so that your return doesn’t get lost in transit.

9. How long until I get my refund or replacement?

Once we receive and inspect the returned item, we’ll process your refund or send the replacement within 3–5 business days. Refunds will go back to the original payment method. Depending on your bank or payment provider, it may take a few additional days to reflect.

10. Can I customise my gear (with my name, logo, etc.)?

Yes! We offer customisation on select products. You can often add names, logos, or designs to gloves, apparel, and more. On the product page, check whether “Personalisation” or “Customisation” is available. If you don’t see it, reach out to us at sales@powrboxboxing.com —let’s see what we can do!


11. Is your gear suitable for competitive boxing or just training?

Our equipment meets high standards of durability and safety, making a number of our products suitable for both competition and general training. Whether you're preparing for a match or working out for fitness, you can trust our gear to perform.

12. Do you have a size chart or guide?

Yes — every product page includes a size chart to help you make the right selection (gloves, wraps, apparel). Please refer to it before ordering. If you still have doubts, contact us—we are happy to assist.

13. Do you offer discounts, promotions, or a loyalty program?

Yes! We frequently run promotions and discounts. We also have a loyalty program—earn points with every purchase and redeem them for discounts later. Sign up for our newsletter to stay updated on special offers.

14. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use that number on the carrier’s website to see real-time delivery updates.

15. How can I contact customer support?

You can reach us at sales@powrboxboxing.com or via the contact form on our website. We aim to respond within 24 hours on business days.